Free Worldwide Shipping


10 reviews
100% of buyers enjoyed this product!
US $79.99
Free Shipping Worldwide
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Free shipping worldwide
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Office Lady
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in Hongkong will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of KPOP MERCHANDISE ONLINE STORE - BTS MERCHANDISE - BLACKPINK - EXO (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

10 reviews
100% of buyers enjoyed this product!
5 stars
4 stars
3 stars
2 stars
1 star
verifed buyer
30 Aug 2019

On the russian 54 took 3xl

verifed buyer
28 Aug 2019

The order reached 10 days in kursk from the date of payment. Sent quickly, lightning delivery)) the sweatshirt is excellent, without marriage, odorless, the size m is very free on my parameters 92-70-98. I sat down what i need. The sweatshirt is warm, with fleece, the hood is normal, the risks are even. I recommend to buy!!!

verifed buyer
28 Aug 2019

Came very quickly, cool sweatshirt: 3 pleasant to the body and very warm) the truth turned out to be an oversize, but i wanted =) height-150, weight-50.

verifed buyer
26 Aug 2019

Good sweatshirt. came quickly for two weeks. thanks. took the size l could be taken m.

verifed buyer
24 Aug 2019

I wear 48, took on a size larger than xl, in vain, it is very large, you can take your size, it will still be an oversize. Delivery to peter fast Weeks 2-3

verifed buyer
22 Aug 2019

On my parameters og 96, height 178, wear 46, order m, sat perfectly, thanks

verifed buyer
19 Aug 2019

Very cool sweatshirt! Oversize on 88*65*89 is excellent, as i wanted) the color is slightly darker than in the photo.

verifed buyer
17 Aug 2019

Delivery to crimea 3 weeks. The sweatshirt is good, warm, for the autumn-winter is generally wonderful. On the parameters 93-70 before pregnancy, and now the pregnant belly, climbed quietly. Size ordered m.

verifed buyer
14 Aug 2019

The sweatshirt is very high quality, warm and the color is super, so lavender is gentle, as i wanted. Ordered xl is too big for 46-48 it was possible to take l

verifed buyer
13 Aug 2019

This hoodie is soo comfy! The letters said exactly what its supposed to. I haven't wash it yet so I don't know if the letters will come off, but I love this hoodie.

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