Free Worldwide Shipping


12 reviews
100% of buyers enjoyed this product!
US $29.99
Free Shipping Worldwide
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Free shipping worldwide
Department Name:
Model Number:
Pattern Type:
Item Type:
Skullies & Beanies
Style 1:
Billie Eilish Beanie
Style 2:
Billie Eilish Hat
Style 3:
Beanie Women
Style 4:
Beanie Hat
Style 5:
Women Hat
Style 6:
Winter Hat
Style 7:
Hats For Women
Style 8:


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in Hongkong will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of KPOP MERCHANDISE ONLINE STORE - BTS MERCHANDISE - BLACKPINK - EXO (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

12 reviews
100% of buyers enjoyed this product!
5 stars
4 stars
3 stars
2 stars
1 star
verifed buyer
29 Apr 2020

Amazing :) thank you

verifed buyer
13 Nov 2019

Nagyon jo

verifed buyer
12 Sep 2019

Product arrived in good condition. And perfect measurement that fits the head. Just as i expected.

verifed buyer
11 Sep 2019

Very nice quality, the green is more of a yellow and its incredibly bright. I will probably get a white or black one later. Shipping was quite fast, thank you!

verifed buyer
10 Sep 2019

Very nice quality!

verifed buyer
10 Sep 2019

Fastest shipping, comfy and great quality. Also came with a little gift.

verifed buyer
10 Sep 2019

The cap is super!!!! The store put a gift! Very nice

verifed buyer
10 Sep 2019

its so soft and looks absolutely amazing. also came with a bracelet.

verifed buyer
9 Sep 2019

It came early and it looks amazing! It has a slightly weird smell, but that’s probably just me because my nose is sensitive, but it’s a great product! And they also sent a small little bracelet as a gift and I think that’s really sweet!

verifed buyer
6 Sep 2019

Super fast shipping. Super soft! Thank you! And thanks for the free gift

verifed buyer
27 Aug 2019

item is just as described :). it came in about 3 and 1/2 weeks to the US. there's no rips or even loose strings, really good deal :)

verifed buyer
23 Aug 2019

exactly like the picture, took no longer than a month to get here so it was quite the wait. very pleased with my order and i’ll reorder again soon! :)))

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